King Cake Shipping Restrictions
All orders are shipped out Monday through Friday.
Unless otherwise requested, your order will be delivered on the earliest available "Non-Premium" delivery day.
Next Day Air shipping selection will allow deliveries Tuesday, Wednesday, Thursday, Friday, and Saturday.
Next Day Air Saver shipping selection will allow deliveries Tuesday, Wednesday, Thursday, and Friday.
2nd Day Air selection will allow deliveries Wednesday, Thursday, and Friday.
We can not ship to PO boxes or APO/FPO addresses.
Some exceptions:
If you wish your cake to be delivered on these days, there will be an additional delivery charge:
|
Order Date |
Arrival Date |
|
Next Day Air |
Next Day Air Saver |
2nd Day Air |
|
Sunday All Day |
Tuesday am |
Tuesday pm |
Wednesday |
|
Monday before 10 am CST |
Tuesday am |
Tuesday pm |
Wednesday |
|
Tuesday before 10 am CST |
Wednesday am |
Wednesday pm |
Thursday |
|
Wednesday before 10 am CST |
Thursday am |
Thursday pm |
Friday |
|
Thursday before 10 am CST |
Friday am |
Friday pm |
Saturday |
|
Friday before 10 am CST |
Saturday am |
Tuesday pm
|
Wednesday |
|
Saturday All Day |
Tuesday am |
Tuesday pm |
Wednesday |
- Saturday - Add $12.50 to your order!
- Sunday - No Delivery Available!
- Monday - No Delivery Available! Except February 4, 2008 (Lundi Gras).
Receiving (by the customer)
It is your responsibility to advise the carrier of obvious damage to the outside of the package before you open it and to follow through and notify
us immediately of any missing or incorrect items or damage not visible from the outside. Claims made more than a few days after receiving an order are
difficult to substantiate.
Return Policy
If you received a king cake which was damaged, please use our online contact form or call us at 1-800-756-5274.
We make every effort to "get it right." It is easier for everyone that way! Mistakes happen, however, and none of us are immune. When we are in error, we will cover the cost of return and apply full credit to your account or ship the correct merchandise at corrected or equal cost, with free shipping.
If it is the customer's error, we will try to help solve misunderstanding, communication, or other problems, and make it right regardless of who's at fault. The costs involved are usually different in every case, and may involve shipping, re-stocking, repair, replacement, substitution, and/or delay, so they will be stated clearly before final disposition.
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